Privacy Policy

1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

  • Personal Information: such as your name, email address, shipping address, phone number, and payment details.

  • Device Information: including your IP address, browser type, time zone, and cookies that help us improve your experience.

  • Order Information: details of purchases, including products, prices, and order history.

2. How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders

  • Process payments and provide invoices

  • Communicate with you (order updates, customer service, promotions if opted-in)

  • Improve our website, products, and services

  • Prevent fraud and ensure data security

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties, such as:

  • Shopify, to power our online store

  • Payment processors (e.g., Razorpay) to securely handle transactions

  • Shipping carriers for order fulfillment

  • Marketing tools, if you opt-in to receive promotional emails

All third parties are required to maintain the confidentiality of your information.

4. Cookies

We use cookies to provide a better browsing experience and understand site traffic. You can choose to disable cookies through your browser settings.

5. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent for marketing at any time

  • Request a copy of the data we hold about you

To make a request, email us at gourijewels.helpdesk@gmail.com

6. Data Retention

We retain your order and contact information for our records unless and until you ask us to delete it.

7. Security

We take reasonable measures to protect your data using secure servers, encryption, and access control.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on this page with the updated date.

9. Contact Us

If you have any questions about this policy or your data, please contact us at:
gourijewels.helpdesk@gmail.com